Categories: ARG-FAQ

Americold strives to deploy only the most appropriate types and amounts of automation given the circumstances – we don’t automate for automation’s sake. Because of this philosophy, we have a number of different technologies in use today and in our plans for the future. Semi-automated systems, such as pallet shuttles operating in deep storage racking and forklift-attached layer pickers, are used in addition to highly automated systems such as pallet load Automatic Storage and Retrieval Systems, robotic layer pickers, pallet mono-rails, and case buffer/sequencing technologies with robotic palletisation. All are designed to the specifications we require and, of course, to operate in our temperature-controlled environments.

Warehouse Management Systems manage common operations such as inventory control, customer orders, and auditing whereas Warehouse Execution Systems are typical in facilities with moderate-to-heavy levels of automation. The WES generally interfaces with the WMS to organise and optimise the flow of work required to assemble and ship orders. In addition, the WES interfaces with the automation controls to execute the work – it’s the WES that controls the robots!

Americold owns and operates sites around the world – see our locations here.

Americold’s IT infrastructure is second to none – we work with top-tier providers who specialise in supply chain systems to ensure we’re at the forefront of what’s available.

Our WMSs are the brains behind inventory management, planning, and electronically building order instructions for our Associates and systems to fulfill. You’re able to customise pallet builds so orders are loaded sequentially for ease of use at the destination, be it a distribution center or an aisle in a grocery store.

We can even support your pallet management program within our systems if you have one.

Our WMSs work through Warehouse Execution Systems to control multiple solutions, such as Automated Storage and Retrieval Systems, Automated Guided Vehicles, pallet moles, pallet transportation systems, lifts, and pallet wrapping and labeling equipment.

With our linked facility network, we’re able to provide visibility to all of your inventory, no matter where it is across our network. And we’ve streamlined our truck appointment process by introducing Online Appointment Scheduling through i-3PL.

Americold’s Warehouse Management Systems are fully integrated, meaning that you have complete control of you supply chain and inventory through our i-3PL system. Access it on any computer, tablet, or smart phone. Reach out to us if you’d like to know more information and a system demonstration.

Firstly, we have very little need to share customer data, and only then share only what’s necessary.  We classify our customers’ data as confidential and add additional layers of security and monitoring to warrant adequate protections over that proprietary information.  The full details of our security protocols are not made public.

Absolutely! We have a team dedicated to reviewing requests and working with current and new customers on solution development. Please submit requests either through your Account Manager or to info@new.americold.com.au.

Complete system failures are extremely rare events and we’re proud of our 99.99% systems availability record.  This is supported by our complete backup of 100% of our files in our disaster recovery replication environment.  We employ high availability disaster recovery solutions that are tested as a part of our SOX compliance to ensure systems availability and our IT infrastructure provides IT service from two separate data centers.

The Safe Quality Food certification, SQF for short, is a rigorous and credible food safety and quality program that is recognised by food producers, retailers, foodservice providers, and quick service restaurant service providers around the world.  It is a Global Food Safety Initiative (GFSI)-recognised food safety and quality code designed to meet industry, customer, and regulatory requirements.  It encompasses all sectors of the food supply chain – from farm to fork – including Storage and Distribution.

Our Support Center in Argentina is located at Del Valle e/ Circunvalación y del Arado, Mercado Central de Buenos Aires, Aut. Ricchieri y Boulogne Sur Mer, B1771AOA -Tapiales, Buenos Aires, Argentina. In addition, we have business development and operations offices located throughout the world.  Visit our Facilities page for more information and an interactive map.